PRIVACY POLICY

Effective Date: August 14, 2026

Jo Knows LLC (“Jo Knows LLC,” “we,” “us,” or “our”) operates Aloythecat.com (the “Site”).

We respect your privacy and are committed to protecting the personal information you provide when visiting our Site, creating an account, placing an order, requesting a custom product, contacting us, or otherwise interacting with our business.

This Privacy Policy explains the types of information we may collect, how we use and protect that information, when information may be shared, and the choices available to you.

Information We Collect

Depending on how you interact with Aloythecat.com, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Account information

• Order and transaction information

• Products purchased

• Customization and personalization requests

• Images, artwork, logos, text, or other materials submitted for custom products

• Communications you send to us

• Information submitted through forms on the Site

• Device, browser, and general usage information

• IP address and similar technical information

• Cookie and website interaction information

We collect information that you voluntarily provide as well as certain information that may be collected automatically when you use the Site.

Payment Information

Payments made through Aloythecat.com may be processed by third-party payment processors.

Payment information required to complete your transaction may be collected and processed by those providers according to their own privacy and security practices.

Jo Knows LLC does not intentionally store complete credit or debit card numbers on its own systems when payment information is handled by a third-party payment processor.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments and refunds

• Create and manage customer accounts

• Produce personalized or custom products

• Communicate about orders

• Provide customer service

• Respond to questions and requests

• Arrange shipping and delivery

• Prevent fraudulent or unauthorized transactions

• Maintain and improve Aloythecat.com

• Understand how visitors use the Site

• Maintain the security and functionality of the Site

• Comply with applicable legal, tax, accounting, and regulatory requirements

• Send marketing communications when permitted by law and according to your communication preferences

We use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.

Custom Designs and Customer-Submitted Content

Aloythecat.com allows customers to request personalized and custom-designed products.

When you provide photographs, artwork, logos, names, text, or other content for a custom product, we may use those materials as necessary to create, process, and fulfill your order.

Customer-submitted materials will not be treated as granting Jo Knows LLC ownership of those materials simply because they were submitted for production.

Customers are responsible for ensuring they have the necessary rights or permission to provide materials submitted for custom production.

Cookies and Similar Technologies

Aloythecat.com may use cookies and similar technologies to operate the Site, remember preferences, maintain shopping-cart functionality, understand website usage, improve performance, provide security, and support other website features.

Some cookies may be placed or managed by third-party service providers used in connection with the Site.

Where required by applicable law, visitors may be provided with options for managing non-essential cookies.

Browser settings may also allow you to block or delete certain cookies. Disabling cookies may affect the operation of some features of the Site.

How We Share Information

Jo Knows LLC does not sell personal information to advertisers for monetary compensation.

We may share information with service providers when reasonably necessary to operate our business and provide requested products or services.

These providers may include:

• Website hosting and e-commerce providers

• Payment processors

• Shipping and delivery providers

• Email and communication providers

• Analytics and website-performance providers

• Fraud-prevention and security providers

• Professional advisers such as accountants, attorneys, or tax professionals

We may also disclose information when reasonably necessary to comply with applicable law, court orders, subpoenas, governmental requests, or other legal obligations; protect the rights, property, or safety of Jo Knows LLC, our customers, or others; investigate suspected fraud or unlawful activity; or enforce our policies and agreements.

Wix and Third-Party Services

Aloythecat.com is currently operated using the Wix website and e-commerce platform.

Wix and other third-party providers used by the Site may collect or process information in connection with providing website hosting, e-commerce functionality, analytics, security, payment processing, or other services.

Those providers may maintain their own privacy policies and data practices. We encourage visitors to review the privacy information provided by applicable third-party services when appropriate.

Shipping Providers

When you place an order, we may provide information such as your name, shipping address, email address, telephone number, and shipment information to shipping carriers or fulfillment-related providers as necessary to deliver your order.

Marketing Communications

If you choose to receive promotional emails or other marketing communications, we may use your contact information to send information about products, promotions, collections, events, or other business updates.

You may unsubscribe from marketing emails using the unsubscribe option included in applicable messages.

Transactional communications concerning orders, payments, shipping, customer-service matters, or other business transactions may still be sent even if you opt out of promotional communications.

Data Security

We take reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal, accounting, and tax requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Children's Privacy

Aloythecat.com may sell products intended for children or families; however, the Site and its purchasing functions are intended for adults.

Jo Knows LLC does not knowingly collect personal information online directly from children under 13 in a manner prohibited by applicable law.

Purchases by individuals under 18 should be made with the involvement and permission of a parent or legal guardian.

If we learn that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

Your Privacy Choices and Rights

Depending on where you live, applicable law may provide rights concerning your personal information.

These may include the right to request:

• Access to certain personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information about how personal information is used or disclosed

• Withdrawal from certain marketing communications

• Other rights provided under applicable privacy laws

Some rights are subject to legal exceptions and verification requirements.

To submit a privacy-related request, contact us using the information provided below.

We will respond to valid requests as required by applicable law.

Third-Party Links

Aloythecat.com may contain links to third-party websites or services.

Jo Knows LLC is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Business Transfers

If Jo Knows LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or other business transaction, information maintained by the business may be transferred as part of that transaction, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website functionality, services, legal requirements, or privacy practices.

When this Privacy Policy is updated, the revised version will be posted on Aloythecat.com with an updated effective date.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy or your personal information may be directed to:

Jo Knows LLC
Old Orchard Beach, Maine 04064
Email: Aloythecatsupport@gmail.com
Website: Aloythecat.com

Aloy the Cat™ is operated by Jo Knows LLC.

Effective Date: August 14, 2026