Every Order Is Made with Care At Jo Knows LLC, every order is individually made to order, professionally crafted, carefully inspected, and securely packaged before it leaves our workshop. We believe every customer deserves a product we're proud to put our name on.Production TimeBecause each item is custom made just for you, please allow 5–10 business days for production before your order ships.Many orders ship sooner, but we never rush quality.Shipping RatesShipping is based on your order total.Carefully PackagedWhether you've ordered a hoodie, a tumbler, or a whiskey glass, every order is packaged with care to help ensure it arrives safely and ready to enjoy.Where We ShipWe currently ship throughout the continental United States and proudly ship to APO, FPO, and DPO military addresses.If you're located in Alaska or Hawaii, additional shipping charges may apply due to carrier rates.Thank YouThank you for supporting our small family-owned business. Every order helps us continue creating unique products while growing the Jo Knows LLC family.